AT&T removes on-line iPhone plan customization

Josh Walker tipped us off to his post today about AT&T removing their online iPhone plan specification options. You can no longer go online and take EDGE off your plan. In addition, customer support representatives reportedly will no longer remove EDGE as a feature option, as they did for me when I called up a week or two back.

So what does this mean for iPhone customers? It looks like my contract-free $29.99/month iPhone option is officially at a dead end, at least for now. As for those of us who cancelled our EDGE service when the option was in play, we'll have to wait and see what AT&T decides to do.

Removing EDGE is not a great option for people who use their iPhone on the road–for maps and directions, for SMS, and so forth. For those of us who live and work around ubiquitous WiFi hotspots and who rarely, if ever, use the data features on the go, this downgrade was a great way to save $240/year.

Let us know in the comments if you've recently attempted to remove EDGE from your plan and whether you succeeded in your efforts.

Update: Reader Zak Kitzmiller says this is a normal downtime screen that regularly occurs. Have you been able to remove EDGE recently? Let us know.