SOE gives customer support a holiday break

The holidays aren't fun, games, and brightly colored trees for players alone. Even the grunts who ensure that the games run smoothly get to have a break too. Sony Online Entertainment has issued a friendly holiday warning this week, reminding players that because of the impending holiday, customer support is going to be severely limited. On Christmas Eve Day, support will be closed promptly at 5PM EST and will remain closed for the duration of Christmas Day. For the remainder of the week from the 26th to the 28th, support will be limited to chat and email during regular business hours. Tech support will also be limited to chat and email for New Years from December 31st to January 1st.

So try not to break anything over the next couple weeks, because there might not be anybody there to feel (and attend to) your pain.